In 2016, the xtUML team used Redmine for issue tracking. When BridgePoint was open-sourced, the team evaluated freely available, open issue trackers and selected Redmine.
The article described two principal uses:
- One Fact customers could report service requests.
- The wider xtUML community could report BridgePoint bugs, participate in their resolution, and track progress.
The original post also noted Redmine's project-management features and linked to the team's issue tracker.
The original link was [support.onefact.net](https://support.onefact.net/).
*Historical note: this article reflects the team's tool choice in February 2016. It is not a statement about the current issue-tracking system or current support process.*
